Terms of Agreement
Last Updated on April 10th, 2020
Facebook Fast Track Agreement
The letter outlines the services to be provided and terms of business under which Terry Foster Consulting (“Agency”) will enter into a Facebook Advertising Program with (“Purchaser”).

IN-SCOPE SERVICES
Services included in this agreement are summarized as follows:
     ● Facebook Campaign Setup ( creating ad copy, targeting, identifying which type of campaigns to run)
     ● Pixel Setup 
     ● Customer Avatar Profile Template

Optional SERVICES
     ● Tuneup(s) - These consist of us going back into your account analyzing the data and making adjustments  accordingly. We may introduce new ad copy, introduce a retargeting campaign, refine targeting, etc. It has a chance to greatly improve your overall results.

OUT OF SCOPE SERVICES
Services not included in this agreement are summarized as follows:
     ● Hands-on management by our team after ads are launched
     ● Changes to ads that weren’t caused by the agency
     ● Ongoing support and advice (email, phone, FB Messaging, etc) after ads are launched

COMPENSATION
Under this Facebook Fast Track Agreement:
     ● A set-up fee will be in the amount of $1497 (what you pay to us to set up your ads).
     ● A minimum of $500 ad spend budget (what you pay to Facebook). We recommend a $1500 budget for best chance of success.
     ● (OPTIONAL) Tuneup will be available for $697 a piece.

Each payment that is required under this Agreement is non-refundable and non-creditable. Ads will be created within 14 business days only after receipt of the following:
     ● Payment
     ● Access to required platforms (ie. Business Manager, Shopify, LeadPages, etc.)
     ● Creatives (Images and/or videos)

Failure to send and provide access to necessary materials for setup will result in delay of service. All submissions to Terry Foster Consulting are final.

ASSUMPTIONS
Purchaser will provide prior examples of copy and creatives from which to draw content for Facebook campaigns (if available), access to information, databases, resources, and any other necessary platforms needed to conduct work at time of purchase.

Purchaser agrees to and understands the purpose of this program is for Facebook ads setup only. Terry Foster Consulting does not promise and/or guarantee any specific results post-launch. All submissions are final.

CONFIDENTIALITY
The Agency shall maintain absolute confidentiality with respect to any confidential information received from the Purchaser. The Agency shall not disclose any such information without obtaining Purchaser’s specific prior consent, otherwise than in compliance with statutory requirements.

INTELLECTUAL PROPERTY
The Purchaser owns the intellectual property and has full rights to use the work as needed. Your designs may include stock art, photos, or illustrations created by someone else. You do not have the rights to use stock images in any means other than in designs we have provided. Terry Foster Consulting will be held harmless from any copyright infringement that the customer provides to include as copy.

FAQ
1. Does the Facebook Fast Track (FFT) program include a phone call?

Due to the high volume of requests, a member of our team will only contact you if further clarification is needed on our end. Otherwise, you will receive your completed setup and explanation video within the designated purchased timeframe after receipt of all components. If further clarification is needed, please book a call with a representative: https://meetme.so/fftcall

2. When will my FFT be completed?

For expedient service, we will need you to complete your questionnaire within 24 hours after receipt of welcome email. Please ensure to set aside at least one hour for this questionnaire as it must be completed in one session. You will receive your completed Facebook Fast Track explanation video within 14 business days after submission of ALL necessary components to set up your campaign. If you have purchased an expedited fast track, you will receive yours within 7 business days after submission of ALL necessary components to set up your campaign.

3. What is included in my FFT?

The Facebook Fast Track program includes:
     ● A full Facebook Ads Campaign, ready to start driving traffic, collecting leads, and selling products in just 7-14 business days.
     ● The complete strategy from start to finish, including mapping the funnel, creative strategy, and targeting.
     ● A personal video that explains what we set up, why we set it up, and how you should monitor to optimize going forward.
     ● Expert copy creation to attract your ideal buyers and stand out in the news feed.
     ● A dedicated team of experts to create and setup your ads using our tried and true best practices that have brought in more than $50M in sales and hundreds of thousands of leads for clients.
     ● A complete custom avatar document so you know exactly who to target for optimal results.
     ● Expert targeting setup. We’ll setup your targeting so your ads roll out to your ideal customers.

4. How much does the FFT program cost?

The FFT program costs $1497. This is what you pay to Terry Foster Consulting for our ad setup services. You also will need to make an absolute minimum investment of $500 for ad spend ($1500 recommended) for ad spend. This is what you will pay to Facebook to actually run your ads on their platform.

5. If I need to make a change to my creatives, landing page, or overall ad direction who should I email?

To ensure expedient delivery, we ask that all submissions be final. However, in the event of an emergency change and/or notification, please email info@terryfosterconsulting.com. You are limited to ONE change in the event of an emergency.

6. When should I expect my FFT to be completed if I do not turn in my materials within 24 hours?

We will strive to provide your completed FFT within the requested time frame purchased. However, failure to provide all of required items to our team within 24 hours may result in delivery delays due to prior fulfillment requests.

7. If I don’t have quality creatives can TFC create them?

Please contact us for referrals if you need improved creatives: info@terryfosterconsulting.com.

8. Do I need a dedicated landing page for my ads?

If your online store is converting less than 3.5%, we suggest you have a dedicated landing page created in order to improve sales.

9. Can Terry Foster Consulting (TFC) create a landing page for my ads?

Terry Foster Consulting does not offer landing page creation as a part of the Facebook Fast Track program. If you wish to have a dedicated landing page created, we suggest having one created before purchase of a FFT.

10. What guarantees can I get on the return of ad spend?

As with all advertising, it is impossible to provide any guarantees on your return of ad spend. We can only guarantee you quality ads based on our experience of managing over $10M in ad spend to give you the best chances of success.

11. Under what circumstances can I get a refund?

If your setup is done incorrectly or we are unable to deliver your campaign within the purchased time frame (under the condition we received all of your required materials on time), we will issue you a complete refund.

12. How much money do I need to invest in ads the first month?

It is recommended that you invest a minimum of $1500-$3000 for the first month of your campaign in order to have the best chances of success with your ads. 

13. What if I don’t want to give access to my accounts for my ads to be created?

The Facebook Fast Track program is designed to be a white glove service where our team creates a campaign for you. We cannot perform this service without access to your accounts. We are willing to sign any NDA that you wish to provide - your data is in good hands.
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